We’re looking for a reliable, hands-on IT Coordinator to manage, maintain, and support
our company’s technology infrastructure. This role is responsible for ensuring smooth
day-to-day IT operations, supporting employees with technical issues, and helping keep
our systems secure, efficient, and scalable as the company grows.

Key Responsibilities
 Provide day-to-day technical support for employees (hardware, software,
network, and account issues)
 Set up, configure, and maintain computers, mobile devices, printers, and other
office equipment
 Manage user accounts, permissions, and access (email, Slack, Google
Workspace/Microsoft 365, etc.)
 Maintain and monitor networks, Wi-Fi, firewalls, and security systems
 Troubleshoot system issues and coordinate with vendors or service providers
when needed
 Assist with onboarding and offboarding employees from an IT perspective
 Maintain IT documentation, inventory, and best practices
 Ensure data security, backups, and compliance with company policies
 Support office moves, expansions, and new technology rollouts
 Proactively identify opportunities to improve systems and workflows

Qualifications
 2+ years of experience in IT support, systems administration, or a related role
 Strong knowledge of macOS and some Windows environments
 Experience with networking basics (routers, switches, VPNs, Wi-Fi)
 Familiarity with cloud services (Google Workspace, Microsoft 365, Slack, Zoom)
 Experience with Apple Business Manager, MDM, or device enrollment
 Strong troubleshooting and problem-solving skills
 Excellent communication and customer-service mindset
 Ability to work independently and manage multiple priorities

Nice to Have
 Knowledge of cybersecurity best practices
 Experience supporting retail, warehouse, or multi-location environments
 Relevant certifications (CompTIA A+, Network+, Microsoft, Apple)

Why Join Us
 Fast-growing, dynamic environment
 Opportunity to own and shape IT processes
 Collaborative, supportive team culture